🔄
Returns &
Refund Policy
Your satisfaction is our priority. Clear, fair, and customer-friendly policies.
🛡️
30-Day Money-Back Guarantee
We stand behind our products. If you're not completely satisfied with your purchase, we'll refund your money within 30 days - no questions asked.
Simple Refund Process
Getting your refund is easy and hassle-free
📞
1
Contact Us
Reach out within 30 days of purchase
→
🔍
2
Review Request
We'll review your refund request within 24 hours
→
💰
3
Process Refund
Approved refunds processed within 3-5 business days
Refund Scenarios
Understand what qualifies for different types of refunds
✅
Full Refund Eligible
- Technical issues preventing download
- Significant quality issues with templates
- Billing errors or duplicate charges
- Service not as described
⚖️
Partial Refund Considered
- Minor template issues that can't be fixed
- Delayed delivery (beyond 24 hours)
- Limited customization options
- Customer service issues
❌
No Refund Policy
- Change of mind after download
- User error in customization
- Requests beyond 30-day window
- Violation of terms of service
🤝
Need Help with a Refund?
Our customer success team is here to help you with any refund requests or questions.